Customer Service Representative

19 hours ago


High Point, North Carolina, United States LHH Recruitment Solutions Full time
Job Overview

LHH Recruitment Solutions is partnering with a client in High Point to fill the role of Customer Service Representative in the furniture industry. This contract-to-hire position will be fully onsite, Monday through Friday from 8am to 5pm, with an estimated hourly rate of $17-$18.

Responsibilities:
  • Respond to incoming customer calls and emails regarding new orders.
  • Create purchase orders and provide quotes for specific products.
  • Generate bills of lading for shipments.
  • Send product samples to clients.
  • Collaborate with internal teams to track inventory, lead times, and shipment/delivery dates.
  • Serve as the primary point of contact for customer inquiries and concerns.
Requirements:
  • B2B customer service experience is mandatory.
  • Furniture industry knowledge is preferred.
  • Experience working with an Enterprise Resource Planning (ERP) system and Microsoft Excel is required.
  • Strong communication skills and attention to detail are essential.
Benefits:

Benefit offerings for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an Employee Assistance Program (EAP), commuter benefits, and a 401(k) plan. These benefits provide employees with flexibility to choose coverage that suits their individual needs. Additionally, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by federal, state, or local law, as well as holiday pay where applicable.

Equal Opportunity Employer:

We are an Equal Opportunity Employer/Veterans/Disabled. Our company considers qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including the California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.



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