Senior IT Asset Manager

1 month ago


Harrisburg, Pennsylvania, United States Software Technology Inc. Full time
Job Title: Senior IT Asset Manager

We are seeking a highly skilled Senior IT Asset Manager to join our team at Software Technology Inc.

Key Responsibilities:
  • Develop and implement processes and procedures for tracking and analyzing software, hardware, and equipment through their lifecycle.
  • Provide day-to-day operational and maintenance support of production issues, troubleshooting, and resolving issues related to Asset Management module in Remedy and Service Now.
  • Collaborate with IT teams to ensure seamless integration of asset management processes and procedures.
  • Ensure compliance with industry best practices and standards for IT asset management.
  • Develop and maintain strong relationships with stakeholders across the organization.
Requirements:
  • ITIL Foundation Certification
  • Minimum of 2-4 years' experience with BMC Remedy (version 20.02) or equivalent ITSM tool
  • Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices
  • Excellent communication, organization, and customer service skills
  • Proficient in Microsoft applications (Word, Excel, Outlook, and Teams)
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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