Patient Access Specialist

3 weeks ago


Albany, New York, United States Albany Medical Center Full time
Job Summary

The Patient Access Specialist is a critical role in the Emergency Department, responsible for ensuring accurate and timely registration of patients. This position requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Collect and verify patient demographic and insurance information
  • Use eligibility application to verify insurance coverage and capture relevant information
  • Discuss financial obligations with patients and collect payment
  • Responsible for creating accurate encounters in ADT and ensuring regulatory compliance
  • Ability to work in multiple systems and prioritize tasks in a high-pressure environment
Requirements
  • High School Diploma/G.E.D. required
  • Associate's Degree in a relevant field preferred
  • 3-5 years of experience in a hospital or physician office required
  • Strong computer skills and knowledge of insurance regulations
  • Proven customer service skills and ability to work in a team environment
What We Offer

Albany Medical Center is an equal opportunity employer and offers a competitive salary and benefits package. This role may require access to sensitive information and requires a high level of discretion and confidentiality.



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