Customer Experience Specialist

3 days ago


Midway, Florida, United States Perry Ellis International Full time

About Perry Ellis International:

We are a premium clothing company dedicated to creating high-quality menswear designs. At Perry Ellis, we foster a culture of optimism and enthusiasm for life.

Job Overview:

This Sales Associate role is responsible for selling and promoting our merchandise while delivering exceptional customer service. Key tasks include greeting customers, providing product information, and processing transactions.

Key Responsibilities:

  1. Deliver outstanding customer experiences by interacting with customers in a friendly and courteous manner
  2. Maximize sales potential by adhering to our customer service standards
  3. Develop a loyal customer base by capturing accurate data and offering personalized recommendations
  4. Maintain comprehensive knowledge of products, promotions, and events to engage customers effectively
  5. Foster a positive store environment by treating all customers and staff members fairly and consistently
  6. Ensure effective floor coverage and prioritize customer interactions over assigned tasks
  7. Demonstrate productivity throughout the shift by utilizing idle time efficiently
  8. Report to work on time and exhibit flexibility with your schedule
  9. Understand and meet individual and store sales goals while following operational policies and procedures
  10. Execute visual standards, recovery, and replenishment as directed by management

Requirements:

  • Exhibits a positive attitude and enthusiasm for customer-facing roles
  • Retail experience is highly preferred
  • Superior verbal and written communication skills
  • Exceptional interpersonal and customer service skills
  • Outgoing, friendly, and personable with a positive attitude

Benefits:

  • Discounts on Perry Ellis merchandise
  • Accumulated personal/sick time off
  • 401(k) plan participation
  • Monthly sales incentives
  • Clothing allowance
  • Holiday pay


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