Guest Service Attendant

6 days ago


Duluth, Minnesota, United States DECC Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Attendant to join our team at the Duluth Entertainment Convention Center (DECC). As a Guest Service Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a positive experience for all event attendees.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work as part of a team to ensure a smooth and efficient event experience, including setting up and tearing down events, and maintaining a clean and safe environment.
  • Assist with event logistics, including coordinating with vendors, managing event schedules, and ensuring that all necessary equipment and supplies are available.
  • Communicate effectively with guests, staff, and vendors to ensure a seamless event experience.
  • Maintain a high level of knowledge about the DECC, its events, and its services to provide accurate information to guests.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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