DC Power Solutions Manager
2 weeks ago
American Power Systems, LLC is seeking a highly skilled Service Department Lead to oversee our team of Service Technicians, manage client relations, and drive new business opportunities.
The ideal candidate will excel in team leadership and customer service, with a strong background in DC electrical systems and a commitment to safety and quality.
- Team Leadership: Supervise, train, and motivate a team of Service Technicians. Manage hiring, performance reviews, and career development.
- Client Relations: Maintain and enhance existing client relationships while cultivating new business opportunities. Professionally represent APS to all customers.
- Administrative Management: Responsible for planning, scheduling, and coordinating various projects, implementing processes from concept through completion for multiple teams.
- Project Controls: Develop, manage, and forecast financial budgets for projects while maintaining accountability for deliverables against established business goals/objectives.
- Quality & Compliance: Work closely with Engineering, Quality, Training, and Safety departments to ensure adherence to APS standards and policies.
- Operational Efficiency: Oversee the Service Department's operations, including equipment/minor material orders, tools, and equipment required for each project.
- Safety & Training: Organize safety training and tech meetings and ensure compliance with safety procedures and equipment maintenance.
Travel Requirements: This position involves frequent travel, including driving, flying, and overnight stays, primarily during the week.
Minimum Skill Requirements:
- Minimum 3-5 years of telecommunications industry experience
- Proficiency in Microsoft Office along with project management database-type applications
- Ability to manage multiple priorities under required deadlines
- Previous experience with supervision of projects and project management
- Possesses strong technical, analytical, and problem-solving skills
- Familiarity with electrical field concepts, practices, and procedures
- Knowledge of Electrical Codes, Life Safety Codes, and industry standards.
- Strong organizational, mathematical, and communication skills.
- Ability to read and interpret technical drawings and manuals.
Physical Requirements:
- Strength to lift to 50 lbs unassisted and up to 150 lbs with assistance.
- Ability to work in various physical positions and use tools and equipment effectively.
Employee Benefits:
- Employee health insurance: Medical & Prescription Drug, Dental, Vision
- Basic Life & AD&D insurance
- Voluntary Employee Life Insurance
- Short-term disability
- Voluntary Long-Term Disability
- Employee Assistance Program
- 401(k) match and Safe Harbor Employer Contribution
- Up to 96 hours of PTO Paid Time Off (prorated based on hire date)
- Christmas bonus
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