Service Manager, Littleton CO

3 weeks ago

Littleton, Colorado, United States American Power Systems, LLC Full time
Job Title: Service Manager

We are seeking a highly skilled and experienced Service Manager to lead our team of Service Technicians and drive new business opportunities. The ideal candidate will have a strong background in DC electrical systems, excellent leadership and customer service skills, and a commitment to safety and quality.

Key Responsibilities:

  • Team Leadership: Supervise, train, and motivate a team of Service Technicians, manage hiring, performance reviews, and career development.
  • Client Relations: Maintain and enhance existing client relationships while cultivating new business opportunities, professionally representing APS to all customers.
  • Administrative Management: Plan, schedule, and coordinate various projects, implementing processes from concept through completion for multiple teams.
  • Project Controls: Develop, manage, and forecast financial budgets for projects, maintaining accountability for deliverables against established business goals/objectives.
  • Quality & Compliance: Work closely with Engineering, Quality, Training, and Safety departments to ensure adherence to APS standards and policies.
  • Operational Efficiency: Oversee the Service Department's operations, including equipment/minor material orders, tools, and equipment required for each project.
  • Safety & Training: Organize safety training and tech meetings, ensuring compliance with safety procedures and equipment maintenance.

Requirements:

  • Minimum 3-5 years of telecommunications industry experience.
  • Proficiency in Microsoft Office and project management database-type applications.
  • Ability to manage multiple priorities under required deadlines.
  • Previous experience with supervision of projects and project management.
  • Possesses strong technical, analytical, and problem-solving skills.
  • Familiarity with electrical field concepts, practices, and procedures.
  • Knowledge of Electrical Codes, Life Safety Codes, and industry standards.
  • Strong organizational, mathematical, and communication skills.
  • Ability to read and interpret technical drawings and manuals.

Benefits:

  • Paid weekly, with a payday every Friday.
  • 9 Paid holidays.

Employee Benefits:

  • Employee health insurance: Medical & Prescription Drug, Dental, Vision.
  • Basic Life & AD&D insurance.
  • Voluntary Employee Life Insurance.
  • Short-term disability.
  • Voluntary Long-Term Disability.
  • Employee Assistance Program.
  • 401(k) match and Safe Harbor Employer Contribution.
  • Up to 96 hours of PTO Paid Time Off (prorated based on hire date).
  • Christmas bonus.

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