Service Manager, Littleton CO
3 weeks ago
We are seeking a highly skilled and experienced Service Manager to lead our team of Service Technicians and drive new business opportunities. The ideal candidate will have a strong background in DC electrical systems, excellent leadership and customer service skills, and a commitment to safety and quality.
Key Responsibilities:
- Team Leadership: Supervise, train, and motivate a team of Service Technicians, manage hiring, performance reviews, and career development.
- Client Relations: Maintain and enhance existing client relationships while cultivating new business opportunities, professionally representing APS to all customers.
- Administrative Management: Plan, schedule, and coordinate various projects, implementing processes from concept through completion for multiple teams.
- Project Controls: Develop, manage, and forecast financial budgets for projects, maintaining accountability for deliverables against established business goals/objectives.
- Quality & Compliance: Work closely with Engineering, Quality, Training, and Safety departments to ensure adherence to APS standards and policies.
- Operational Efficiency: Oversee the Service Department's operations, including equipment/minor material orders, tools, and equipment required for each project.
- Safety & Training: Organize safety training and tech meetings, ensuring compliance with safety procedures and equipment maintenance.
Requirements:
- Minimum 3-5 years of telecommunications industry experience.
- Proficiency in Microsoft Office and project management database-type applications.
- Ability to manage multiple priorities under required deadlines.
- Previous experience with supervision of projects and project management.
- Possesses strong technical, analytical, and problem-solving skills.
- Familiarity with electrical field concepts, practices, and procedures.
- Knowledge of Electrical Codes, Life Safety Codes, and industry standards.
- Strong organizational, mathematical, and communication skills.
- Ability to read and interpret technical drawings and manuals.
Benefits:
- Paid weekly, with a payday every Friday.
- 9 Paid holidays.
Employee Benefits:
- Employee health insurance: Medical & Prescription Drug, Dental, Vision.
- Basic Life & AD&D insurance.
- Voluntary Employee Life Insurance.
- Short-term disability.
- Voluntary Long-Term Disability.
- Employee Assistance Program.
- 401(k) match and Safe Harbor Employer Contribution.
- Up to 96 hours of PTO Paid Time Off (prorated based on hire date).
- Christmas bonus.
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