Fitness Center Representative
4 days ago
Pittsburg, CA - We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Handle all front desk-related activities, including answering phones, checking members into the system, and assisting with membership sales and renewals.
- Facilitate updates to member accounts and respond to member inquiries and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and assisting with special cleaning projects as needed.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal: to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
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