Visa Application Specialist

1 month ago


San Francisco, California, United States Vfs Global Full time
Job Overview

VFS Global, a leading outsourcing and technology services specialist, is seeking a highly skilled Enrollment Officer to join our team. As a key member of our Application Center, you will play a crucial role in providing exceptional customer service to visa applicants, processing applications, and collecting biometric enrollment data on behalf of partnering governments.

Key Responsibilities
  • Assist high-end customers with visa application completion, document processing, and certification
  • Process time-bound visa applications and data entry in our customized VFS software
  • Dispatch applications, scan and upload documentation, and troubleshoot IT issues
  • Track passports and handle customer queries via email, phone, and in-person
  • Reports directly to the Manager - Operations
Requirements
  • Excellent written and verbal communication skills with a professional demeanor
  • Excellent command of English is required, with additional languages a plus
  • Sales experience is essential, with a minimum education of a Bachelor's degree
  • Good knowledge of Microsoft Office packages and a high level of accuracy under tight timelines
  • A proactive 'can-do' attitude, flexibility, and willingness to work rotating shifts

VFS Global offers a dynamic work environment, opportunities for growth, and a chance to work with a global organization. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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