Service Lead

5 days ago


Austin, Texas, United States H-E-B Full time
Job Description

H-E-B is seeking a highly motivated and customer-focused Service Lead to join our team. As a Service Lead, you will play a key role in ensuring that our customers receive exceptional service and that our store operations run smoothly.

Key Responsibilities:
  • Assist in leading a successful operation of the Central Checkout Department
  • Train and coach team members to provide superior customer service
  • Monitor and maintain high sales performance and customer satisfaction
  • Manage inventory and maintain a clean and organized store environment
  • Provide excellent customer service and resolve customer complaints in a professional manner
Requirements:
  • Minimum 1 year of retail or customer service experience
  • High school diploma or equivalent required; associate's degree a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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