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Store Operations Manager

2 months ago

Canby, Minnesota, United States Northwest Premier Investments Full time
About the Role

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Northwest Premier Investments, a franchisee of Papa Murphy's. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free uniform and showing up at the assigned time.
  • Complete all daily and weekly store paperwork, including Weekly Sales Reports (WSR), inventory and labor breakdown reports.
  • Travel to the bank to purchase change and pick up deposit bags.
  • Place and receive food and beverage orders.
  • Train team members in all positions in the store.
  • Assist the Store Manager with team member orientations and give hiring recommendations to the Manager.
  • Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time.
  • Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.
Requirements
  • High school diploma or general education degree (GED) required.
  • 1-2 Years previous supervisory and QSR management experience.
  • Food Handlers Card and/or Serve Safe Certified preferred but not required.
  • Must be able to pass a criminal background check.
  • Knowledge, Skills, and Abilities:
    • Build and maintain positive relationships with supervisors, co-workers and guests.
    • Demonstrate good written and oral communication skills.
    • Demonstrate excellent customer service skills.
    • Ability to manage various difficult or emotional customer situations.
    • Basic computer skills, including MS Word, Excel, Outlook, and POS.
    • Ability to read and apply fundamental math skills, including weights and measurements.
    • Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
Benefits
  • Employee discounts
  • Health and Dental insurance to those who qualify
  • Voluntary group term life, accident and specific disease insurance to those who qualify, subject to change
  • Vacation

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.