Senior Communications Manager, Global Services and Creative Solutions

3 weeks ago


Chicago, Illinois, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Communications Manager to join our Global Services and Creative Solutions team at Amazon Web Services. As a key member of our internal communications function, you will be responsible for developing and implementing strategic communications plans that drive business results and support our company's growth.

Key Responsibilities
  • Develop and execute internal communications strategies that align with business objectives and support the growth of our Global Services organization.
  • Collaborate with cross-functional teams, including PR, Marketing, Sales, and HR, to deliver creative and engaging stories across different mediums and channels.
  • Serve as the primary editor and subject matter expert on journalistic best practices, ensuring the highest quality standards are consistently met.
  • Support business unit communication managers during high-volume periods to provide additional content creation resourcing when necessary.
  • Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications.
  • Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts.
About the Team

Our team values diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We believe that a diverse and inclusive team is a stronger and more innovative team, and we are dedicated to fostering a culture of belonging and respect.

What We Offer
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including comprehensive health insurance, 401(k) matching, and paid time off.
  • A collaborative and supportive team culture that values diversity, equity, and inclusion.
  • Access to cutting-edge technology and tools, including Amazon Web Services (AWS) and other innovative platforms.
  • Opportunities for professional development and growth, including training, mentorship, and career advancement opportunities.
Basic Qualifications
  • 5+ years of experience in program or project management, with a focus on internal communications.
  • Experience using data and metrics to determine and drive improvements.
  • Bachelor's degree in Communications, Marketing, or a related field.
Preferred Qualifications
  • 2+ years of experience driving process improvements.
  • 3+ years of experience managing and developing people, either direct or matrixed reports.
  • Experience managing multiple long-term communication plans, campaigns, and projects simultaneously.
  • Demonstrated experience in stakeholder management.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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