Visual Merchandising Expert

3 days ago


San Antonio, Texas, United States H&M Group Full time
Job Overview

As a Visual Keyholder at H&M Group, you will be responsible for creating an engaging store environment that inspires customers to explore their personal style. You will support the store team in delivering exceptional customer experiences, driving sales, and implementing visual identity standards.

Key Responsibilities
  • Set up garment presentation on the sales floor and windows according to commercial handbook guidelines.
  • Determine additional commercial opportunities in the store within brand guidelines, collaborating with department managers.
  • Execute floor moves based on joint discussions with department managers.
  • Stay up-to-date with current fashion trends and share knowledge with the store team.
  • Ensure customer expectations are met on direct service according to H&M standards.

Requirements and Qualifications
  • Inclusive, positive, creative, and willing to learn on the job.
  • Passionate about customer service and helping people find their style.
  • A multi-tasker who enjoys working in a fast-paced environment with attention to detail.
  • 1-2+ years of transferrable experience welcome, with previous keyholder responsibilities preferred.
  • Ability to lift in excess of 20 pounds, stand for long periods, and use hand and power tools.
  • Flexibility to work nights, weekends, and potentially travel to support other stores.

Compensation and Benefits

We offer a competitive hourly salary range of $16.44-$18.50, depending on experience. Additionally, we provide extensive development opportunities, a staff discount card, and inclusion in our H&M Incentive Program (HIP). Our benefits package includes medical, pharmacy, vision, and dental coverage, employee assistance program, vacation, wellness, holiday, and parental pay, as well as commuter benefits and health and dependent care FSA.



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