Retail Sales Expert

3 days ago


San Antonio, Texas, United States Tapestry Full time
Job Title: Luxury Retail Associate
Company Overview:Tapestry is a leading luxury retailer, dedicated to delivering exceptional customer experiences. Our team of fashion-forward professionals is passionate about showcasing the latest trends and must-haves.
Salary:$45,000 - $60,000 per year, based on location and experience.
Job Description:This role involves providing outstanding customer service and building lasting relationships with clients. The ideal candidate will have excellent communication skills, a passion for luxury retail, and a commitment to delivering exceptional customer experiences.
Responsibilities:
  • Provide personalized service and build strong relationships with customers.
  • Upsell and cross-sell products to increase sales and meet performance goals.
  • Maintain thorough knowledge of product lines, including features, benefits, and current offerings.
  • Process transactions efficiently and accurately using cash register systems and mobile POS.
  • Support visual merchandising efforts and maintain a clean and tidy selling floor.
Requirements:
  • 1-3 years of previous sales experience in a luxury retail environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including proficiency with iPad/laptop, Mobile POS, and Internet.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies:
  • Drive for Results: Consistently exceed sales goals and deliver exceptional results.
  • Creativity: Develop innovative solutions to drive sales and improve customer satisfaction.
  • Customer Focus: Prioritize customer needs and provide personalized service.
  • Interpersonal Savvy: Build strong relationships with customers, colleagues, and management.
  • Learning on the Fly: Stay up-to-date on fashion trends and product knowledge.


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