Customer Service Representative

2 weeks ago


Boston, Massachusetts, United States Hertz Full time
About the Role

We are seeking a detail-oriented individual to join our team as a Gate Attendant. As a key member of our security team, you will be responsible for ensuring the smooth transition of vehicles exiting through our security gate.

Key Responsibilities
  • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle.
  • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
  • Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
  • Assist customers with directions, and review and resolve rental contract and vehicle issues.
  • Manually log and release vehicles from lot during computer system outages or unavailability.
  • Perform related responsibilities as required or assigned.
Requirements
  • High School Diploma or Equivalent
  • Prefer 9 to 12 months car rental or sales experience
  • Valid driver's license as required by state
  • Knowledge and skill in the operation of car rental software and hardware
  • Knowledge of car rental operations
  • Ability to manage stressful and unusual situations while maintaining good customer relations
  • Good organizational skills with the ability to write clearly and concisely
  • Ability to understand and follow oral and written directions
  • Ability to speak and understand English
  • Car rental product knowledge and ability to use effective and approved sales techniques, as required
  • Ability to type and perform accurate data entry
  • Ability to operate radio, security and computer equipment
  • Ability to process all paperwork according to policies and procedures
About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

We champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique.



  • Boston, Massachusetts, United States Collabera Full time

    Job Title: Customer Service RepresentativeCollabera is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:We are looking for a skilled Customer Service Representative to provide exceptional service to our clients. The successful candidate will be responsible for handling customer inquiries, resolving...


  • Boston, Massachusetts, United States MTM Full time

    {"title": "Customer Service Representative", "description": "MTM Transit is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the first point of contact for our customers, providing guidance, information, and support throughout their...


  • Boston, Massachusetts, United States TEKsystems Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling high-volume calls from patients of local hospitals and clinics.Key Responsibilities:Handle high-volume calls from patients and provide exceptional...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service Representative Job Description **About Us** At Jobs for Humanity, we're dedicated to providing exceptional customer service to small businesses in the U.S. Our dynamic work environment offers opportunities for growth and professional development. **Job Summary** We're seeking enthusiastic and dedicated Call Center Representatives to...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team at COOL COW ICE CREAM LLC. As a Customer Service Representative, you will play a key role in enhancing our customer experience by effectively addressing inquiries and resolving issues with a positive attitude.Key ResponsibilitiesAnswer incoming...


  • Boston, Massachusetts, United States Chase Technology Consulting LLC Full time

    Customer Service Representative Job DescriptionChase Technology Consulting LLC is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding our services and productsResolve customer complaints and issues efficientlyEnsure...


  • Boston, Massachusetts, United States Cynet Systems Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cynet Systems in Boston, MA.Job Title: Customer Service RepresentativeJob Location: Boston, MAJob Type: ContractJob Description:Pay Range: $17.70hr - $22.70hrResponsibilities include creating Charlie Cards for general public and reduced fare customers utilizing the...


  • Boston, Massachusetts, United States COOL COW ICE CREAM LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at COOL COW ICE CREAM LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.Key...


  • Boston, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemCreate a great customer experience by maintaining the front of the storeEnsure orders are...


  • Boston, Massachusetts, United States InterPark Full time

    Customer Service RepresentativeInterPark Holdings Inc. is a leading provider of parking solutions in North America. Our company operates a network of parking facilities, offering a range of services to our customers.Job Summary:This role is responsible for providing exceptional customer service to our clients. As a Customer Service Representative, you will...


  • Boston, Massachusetts, United States Jobs for Humanity Full time

    Customer Service RepresentativeCompany DescriptionJobs for Humanity is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with opportunities for growth and professional development.Job SummaryWe are seeking enthusiastic and dedicated Call Center...


  • Boston, Massachusetts, United States South Shore Bank Full time

    Job Title: Branch Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Branch Customer Service Representative to join our team at South Shore Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various banking transactions.Key...


  • Boston, Massachusetts, United States EF Education First Full time

    Customer Service RepresentativeAt EF Education First, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our travelers, ensuring their needs are met and exceeded.Key Responsibilities:Field calls, texts, and chats from travelers,...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Orbia, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple accounts and clients, providing timely and accurate supportProcess...


  • Boston, Massachusetts, United States BBA Aviation Plc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Aviation. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Key ResponsibilitiesProvide exceptional customer service to our...


  • Boston, Massachusetts, United States Adecco USA Full time

    Job Title: Customer Service RepresentativeAdecco is hiring for an onsite Customer Service Representative with a local client in Boston. Apply now if you meet the qualifications listed below.Position Overview:The primary responsibilities of this role include data entry and phone coverage. The ideal candidate will have strong attention to detail, excellent...


  • Boston, Massachusetts, United States Planet Fitness - Fitton Clubs Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...


  • Boston, Massachusetts, United States Porter Airlines Full time

    Customer Service Representative Job DescriptionAt Porter Airlines, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our passengers receive the highest level of service.Key Responsibilities:Provide top-notch customer service to internal and external customersCheck-in...


  • Boston, Massachusetts, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Assist customers with U-Haul products...


  • Boston, Massachusetts, United States Orbia Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Dura-Line, an Orbia business, we're committed to advancing the world together. As a Customer Service Representative, you'll play a vital role in connecting people and information worldwide. Our innovative and globally leading company is seeking a self-driven individual to work remotely in the US,...