Customer Service Associate at RiverPlex

2 weeks ago


Peoria, Illinois, United States Peoriaparks Full time
Position Overview:
As a vital member of the RiverPlex team, the Customer Service Representative plays a crucial role in ensuring a positive experience for all visitors. This position involves engaging with guests, addressing inquiries, and providing assistance to enhance their overall satisfaction.

Key Responsibilities:
1. Greet and assist guests in a friendly and professional manner.
2. Respond to customer inquiries and resolve issues promptly.
3. Maintain a thorough understanding of RiverPlex services and amenities to provide accurate information.
4. Collaborate with team members to ensure seamless operations and guest experiences.

Qualifications:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Previous experience in customer service is preferred.

Additional Information:
We are looking for individuals who are dedicated to providing exceptional service and who thrive in a dynamic setting. Join us in creating memorable experiences for our guests at RiverPlex

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