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Customer Service Associate

2 months ago

Peoria, Illinois, United States Goodwill Industries of Central Illinois, Inc. Full time


Overview

The Customer Service Associate plays a vital role in the retail environment, engaging in various front-end operations that include cash management, stock oversight, and exceptional customer interaction. Additional responsibilities encompass maintaining a tidy and organized store space while promoting a collaborative team culture.

Key Responsibilities
  • Delivers outstanding customer service by greeting and assisting shoppers, enhancing store sales through positive customer engagement.
  • Handles all aspects of front-end operations and oversees fitting room maintenance.
  • Keeps the retail space clean, organized, and visually appealing.
  • Undertakes other related tasks as assigned.
Position Qualifications

Skills and Requirements
  • Minimum age requirement of 16 years
  • Ability to work independently while contributing to a cohesive team environment
  • Proven reliability in attendance and punctuality on scheduled workdays
  • Willingness to engage in ongoing training and development opportunities provided by Goodwill
  • Capability to stand for extended periods, ranging from 4 to 8 hours throughout the day