Regulatory Compliance Program Manager

2 weeks ago

Atlanta, Georgia, United States Block Full time
Job Overview

Company Overview:
Block is a unified organization composed of various teams, all dedicated to the shared mission of economic empowerment. Our foundational teams — including People, Finance, Counsel, Hardware, Information Security, and Platform Infrastructure Engineering — offer essential support and guidance at the corporate level. These teams collaborate across business units and global time zones to create inclusive policies, manage finances, provide legal counsel, protect systems, and foster new initiatives. Every challenge presents an opportunity, and diverse perspectives are crucial to identifying them. We invite you to bring your unique viewpoint to Block.

Position Summary:
The Compliance Team at Square Financial Services, Inc. is seeking a Compliance Program Manager to ensure adherence to federal and state banking regulations, as well as internal compliance policies and standards. This role will report directly to the compliance director and will collaborate closely with the Product and Strategy Team to assess customer communications and marketing materials, oversee compliance activities for new and revised financial products, and evaluate business processes for compliance with internal policies.

Key Responsibilities:

  • Act as the primary liaison for compliance-related inquiries and initiatives within the Product and Strategy Team.
  • Collaborate with relevant third-party vendors to support the objectives of the Bank's Compliance Program.
  • Provide updates to senior management regarding significant developments in regulatory compliance and their potential impact on business initiatives.
  • Conduct regulatory risk assessments for new, modified, and proposed products and services, implementing appropriate risk management strategies.
  • Perform targeted compliance reviews to ensure adherence to applicable laws and internal policies.
  • Oversee the compliance monitoring program, including managing escalations and validating testing reports.
  • Participate in audits and regulatory examinations, assisting in addressing findings and preparing necessary responses.
  • Complete additional projects and responsibilities as assigned.

Qualifications:

  • A minimum of seven years of experience in compliance management related to commercial and consumer lending and deposit products.
  • Experience within a banking environment.
  • In-depth knowledge of commercial and consumer banking laws and regulations (e.g., ECOA, UD(A)AP, EFTA, TILA, FDCPA, Reg W).
  • Familiarity with payment processing and NACHA regulations.
  • Strong interpersonal skills to effectively build relationships with internal and external partners.
  • Ability to thrive in a fast-paced environment, take ownership of projects, and meet established deadlines.
  • Proven capability to develop, manage, and implement new policies and strategies across various operational units.
  • Strong understanding of legal and regulatory concepts, translating them into practical business requirements.
  • Excellent verbal and written communication skills.
  • CRCM designation or similar certification is preferred.

Compensation and Benefits:
Salary ranges are based on zone designations, with comprehensive benefits including healthcare coverage, retirement plans with company matching, employee stock purchase options, wellness programs, paid parental leave, and professional development resources.

Commitment to Diversity:
Block is dedicated to fostering an inclusive economy where all individuals have equal access to opportunities. We are an equal opportunity employer, committed to evaluating all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected class.

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