Logistics Coordinator

1 week ago


Las Vegas, Nevada, United States PurAgain Water Full time
Job Overview

Are you skilled in logistics and adept at ensuring smooth operations? PurAgain Water is seeking a Service Dispatcher to play a vital role in our service delivery process. This position is essential for the effective dispatch of our service technicians and for maintaining high levels of customer satisfaction.


Key Responsibilities:


• Oversee service requests and assign technicians to address customer needs efficiently.


• Leverage your knowledge of local geography and traffic patterns to enhance service route efficiency.


• Strive for an 80% sit rate for technicians by skillfully organizing and prioritizing their daily schedules.


• Deliver exceptional customer service, ensuring clients are kept informed and their concerns are addressed.


• Apply your logistics experience, whether from military, warehouse, or delivery sectors, to maintain operational excellence.


• Update and manage the CRM system to keep accurate records of service interactions and technician assignments.


• Exhibit strong time management skills to ensure timely responses to all service requests.


• Collaborate closely with the service team to ensure seamless operations.



Qualifications:


Logistics Knowledge: Proven experience in logistics, particularly from military, warehouse, or delivery services, is highly regarded.


Local Expertise: A comprehensive understanding of the local area is essential.


Technical Proficiency: Familiarity with CRM systems and other relevant software is required.


Effective Time Management: Ability to manage multiple priorities efficiently.


Customer-Centric Approach: A talent for making customers feel valued and addressing their needs effectively.



Benefits:


• Competitive salary of $40k with opportunities for advancement.


• A collaborative work environment that values your contributions.


• The opportunity to contribute to a company committed to delivering high-quality water filtration services.

If you possess a passion for logistics and exceptional customer service skills, we encourage you to consider this opportunity.



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