Executive Director of Operations

4 weeks ago

Albuquerque, New Mexico, United States Aramark Full time
Job Summary

Aramark is seeking a highly skilled and experienced General Manager to lead our operations in a dynamic and fast-paced environment. As a key member of our team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Partner with Finance to manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Ensure compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
  • Maintain Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • Ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark

Aramark is a leading provider of food and facilities services to clients around the world. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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