Customer Service Representative

6 days ago


Huntington Beach, California, United States CloudMover Inc Full time
Job Overview

We are seeking a highly skilled and experienced Customer Service Representative to join our team at CloudMover Inc.

Salary Information

The estimated hourly pay for this position is $20-$25 per hour, plus commission. This salary is based on the industry standard and location of the facility.

Job Responsibilities
  • Provide Excellent Customer Experience: Greet customers as they arrive, provide an excellent customer experience, and ensure that their needs are met throughout their services.
  • Schedule Appointments: Answer phone calls, schedule appointments, and assist clients with paperwork, including consent forms.
  • Maintain a Clean Environment: Maintain a clean and inviting environment, ensuring that all areas of the facility are well-organized and tidy.
  • General Customer Service: Provide general customer service, attend to the needs of customers throughout their services, and perform additional duties as needed.
Required Skills and Qualifications
  • Receptionist Experience: One or more years of experience as a receptionist or similar role is required.
  • Excellent Communication Skills: Strong communication skills with a commitment to customer service are essential.
  • Phone Skills: Strong phone skills and follow-up abilities are necessary for this role.
  • Work Ethic and Attitude: A strong work ethic and positive attitude are required for success in this position.
  • Computer Skills: Familiarity with computers and scheduling software (Mindbody/Booker a plus) is necessary for this role.
  • Location: The ideal candidate must live within 10 miles of the facility.
Benefits
  • Competitive Pay: Competitive hourly pay rate of $20-$25 per hour.
  • Flexible Schedule: Flexible part-time schedule available.
  • Great Work-Life Balance: Opportunity for great work-life balance.
  • Paid Time Off: Paid time off available.
  • Ongoing Training: Ongoing training and development opportunities.
  • Employee Discount: Employee discount available.
  • 401K Option: 401K option available.


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