Computer Systems Specialist
6 days ago
The Computer Operator plays a vital role in our organization's information technology functions. This position is responsible for maintaining company printers, monitoring data transfer systems, providing data backup assistance, running and distributing reports/logs, and performing other IT-related tasks.
Key Responsibilities- Run daily production jobs to completion and distribute reports as needed.
- Update production and distribution logs daily or as needed.
- Take weekly inventory of printing-related supplies, ensuring adequate materials are available.
- Maintain printers with sufficient paper, ribbons, toner, and maintenance kits.
- Maintain a clean working environment in work areas and computer room.
- Set up monthly job schedule and verify accuracy.
- Ensure accuracy of PER/ZIP postal coding software by performing monthly updates.
- Monitor that systems are working properly daily; e.g., EDI, FAX, FTP, etc.; assess overall system performance and escalate errors appropriately.
- Handle statement uploads and prints as needed.
- Contribute ideas for improving production or work environment.
- On a daily basis, backup tapes by copying data to DVD and sending to offsite storage vendor.
- Initiate the transmittal of data to various vendors (e.g., MERS, FTP, etc).
- Provide after hours support (via pager duty), as needed.
- High school diploma or equivalent required, along with at least one year of IT-related experience maintaining printers and running batch reports.
- Flexible schedules required, in order to provide after hours support.
- General working knowledge of the importance of physical and system security, and an understanding of how these systems function.
- Excellent interpersonal and written communication skills.
- Strong detail orientation and highly organized.
- Prior experience using PDF software programs, Microsoft Word, Excel and PowerPoint.
- Possess an aptitude for computer technology.
Active mobility in an office setting required. Lifts boxes of up to 30 lbs. frequently throughout the day. There are also periods of sitting while monitoring systems.
BenefitsGuild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
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