General Manager

4 weeks ago


Minneapolis, Minnesota, United States Bowlero Corporation Full time
Overview

Imagine a work environment that combines the excitement of bowling, arcade games, and amazing parties with the satisfaction of delivering exceptional customer experiences. As a General Manager at Bowlero Corporation, you'll play a key role in bringing this vision to life every day for our guests.

This is a dynamic and fast-paced role that requires strong leadership, problem-solving, and communication skills. As a General Manager, you'll oversee all aspects of center operations, including entertainment, food and beverage sales, property management, and team development.

Key Responsibilities
  1. Develop and implement financial operational plans and budgets to drive center revenue and profitability.
  2. Manage labor costs, expenses, and other financial metrics to achieve business goals.
  3. Lead and develop a high-performing team of staff members, including Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
  4. Conduct regular meetings with your management team to review performance, provide feedback, and set goals.
  5. Ensure exceptional guest service, food quality, and overall customer satisfaction.
  6. Oversee the management and expansion of food and beverage programs to drive sales and revenue growth.
  7. Develop and implement training programs to ensure staff proficiency in guest service, food and beverage operations, loss prevention, and company standards.
Requirements

To succeed in this role, you'll need:

  • 5+ years of management experience in full-service restaurants, bars, or entertainment centers.
  • A Bachelor's degree in a related field.
  • Strong business math, accounting, and analytical skills.
  • Excellent communication, leadership, and problem-solving skills.
  • Experience with POS register systems and customer service software.
Work Environment

As a General Manager at Bowlero Corporation, you'll work in a fast-paced entertainment center environment with a dynamic team. You'll be on your feet, walking, bending, and standing for periods of time, and may lift objects with some assistance.

About Us

Bowlero Corporation is a leading entertainment company with over 350 destinations across North America. We're committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our associates. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

We offer a competitive total rewards package, including performance-based incentives, healthcare coverage, and a range of other benefits. Incentives and/or benefit packages may vary depending on the position.


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