Sales Associate
6 days ago
The Sales Associate will perform various selling and customer service activities to assist boat and ATV customers in making informed buying decisions. This role requires a strong commitment to world-class customer service and the ability to work in a fast-paced environment.
Key Responsibilities:
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Engages all customers entering the department in a friendly and timely manner.
- Meets with potential customers to determine their boating and ATV needs.
- Provides information necessary to allow the customer to make an informed buying decision.
- Maintains current product knowledge by using available resources, i.e., product brochures, Internet, and product information training meetings.
- Maintains awareness of advertised items, current pricing structures, and promotions.
- Remains current on and adheres to all selling skills training and direction.
- Works cooperatively with the Service Department to ensure seamless delivery to the customer.
- Maintains complete confidentiality of all sensitive and personal information.
- Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable, and in sellable condition.
- Generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow-up activities and daily tasks with customers before and after the sale.
- Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
- Meets and exceeds pre-determined individual monthly sales goals, which will be based on employment status (Full Time or Part Time), hours, and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
- Maintains a clean and professional work area. Follows all Company Policies and Procedures.
- ALL OTHER DUTIES AS ASSIGNED.
- High School education or equivalent experience.
- Ability to calculate figures such as discounts and percentages.
- Ability to communicate in a friendly and professional manner to our customers and other associates.
- Ability to establish and maintain effective working relationships with Management, coworkers, and customers.
- Ability to operate computer systems and Point of Sale register systems.
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
- Medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, paid sick time, Bass Pro Cares Fund, and more.
Reasonable Accommodations:
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at
Tracker Marine Boating Center
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