Customer Service Associate

2 weeks ago


Greenville, South Carolina, United States Marla Rogers - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be responsible for establishing strong relationships with our customers, understanding their needs, and providing them with tailored solutions to meet their insurance and financial service requirements.

Key Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Use a customer-centric approach to identify and address customer concerns, ensuring a high level of satisfaction and loyalty.
  • Collaborate with our team to develop and implement effective sales strategies, driving business growth and revenue.
What We Offer
  • A competitive hourly rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings.
  • Opportunities for professional growth and development, with a focus on building a strong and successful career.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A strong understanding of insurance products and services, with a passion for helping customers achieve their goals.
  • Proven problem-solving skills, with the ability to think critically and creatively.


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