Customer Service Associate

5 days ago


Greenville, South Carolina, United States Marla Rogers - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing them with tailored solutions.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Developing and maintaining strong customer relationships through regular communication and follow-up.
  • Using a customer-centric approach to educate customers about insurance options and provide them with personalized recommendations.
  • Identifying customer needs and developing leads to market appropriate products and services.
Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within our agency
Requirements

To be successful in this role, you will need to possess:

  • A strong interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented with a proactive approach to problem-solving.
  • The ability to learn computer functions and work effectively in a team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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