Shift Manager
3 weeks ago
About Kwik Trip
Kwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to treating everyone like family and making a difference in people's lives.
Job Summary
We are seeking a Guest Service Leader to join our team. As a Guest Service Leader, you will be responsible for delegating tasks, training coworkers, resolving customer complaints, and ensuring the highest quality of customer service is being met on a daily basis.
Key Responsibilities
- Delegate tasks and train coworkers to ensure excellent customer service
- Resolve customer complaints and troubleshoot register or transaction issues
- Set the example for excellent customer service and ensure the team focuses on achieving daily goals
- Assist with merchandising and maintain a clean and inviting store
- Lift up to 50lbs and walk/stand up to 8-10 hours per day
Requirements
- Great people skills and ability to problem solve challenges and shift priorities quickly
- 6 months retail experience including customer service and money handling
- Ability to get others motivated to complete tasks and meet goals
About Our Culture
Kwik Trip has been rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated, and strive to make a difference in people's lives. Our teams are loaded with fun, ambitious, and energetic people that make work enjoyable and brighten the days of our guests.
Why Work at Kwik Trip
We offer a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Guest Service Leaders throughout the company have developed the skills to take on new challenges and leadership roles within the company. We are proud to be an Equal Opportunity Employer and offer a competitive salary and benefits package.
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