Sports Complex Operations Manager
1 week ago
Job Title: Sports Complex Shift Supervisor
Job Summary: We are seeking a highly organized and detail-oriented Sports Complex Shift Supervisor to join our team at Reimagine Recreation. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of our sports facilities during your assigned shift.
Key Responsibilities:
Shift Preparation: Ensure the facility is ready to provide a safe and enjoyable experience for all renters during your shift.
Communication and Coordination: Gather information at the beginning of your shift on what needs to be done, check EZF for setup notes and shift notes, and act accordingly.
Facility Management: Ensure all opening and closing checklists are followed to the standard, and that all clients are able to start and finish their reservations on time.
Team Management: Manage facility tech workers, ensuring tasks are completed professionally and in a timely manner.
Equipment Management: Ensure equipment checkout is done accurately, payments are collected before usage, and waivers are on file.
Problem-Solving: Proficiently handle issues that arise during your shift, and lead in emergency situations.
Knowledge and Training: Have a basic understanding of the clients we serve, their needs, and their expectations, and be able to train facility technicians in all their role responsibilities.
Requirements:
Communication Skills: Professional communication with discretion and ability to funnel towards proper channels.
Technical Skills: Proficient in navigating the shared drive/google workspace, creating and printing paper signs and OptiSigns, and processing rental payments.
Problem-Solving Skills: Ability to prioritize and reprioritize tasks/responsibilities, and complete incident reports for any major injuries or incidents.
Facility Management Skills: Able to manage, stock, and troubleshoot vending machines in the building.
About Us:
Reimagine Recreation is a dynamic and innovative company that is redefining the way people experience recreation. We are committed to providing exceptional customer service and creating a fun and inclusive environment for our clients.
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