Sports Complex Operations Manager

1 week ago


Pontiac, Michigan, United States REIMAGINE RECREATION Full time
Job Summary

Job Title: Sports Complex Shift Supervisor

Job Summary: We are seeking a highly organized and detail-oriented Sports Complex Shift Supervisor to join our team at Reimagine Recreation. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of our sports facilities during your assigned shift.

Key Responsibilities:

  • Shift Preparation: Ensure the facility is ready to provide a safe and enjoyable experience for all renters during your shift.

  • Communication and Coordination: Gather information at the beginning of your shift on what needs to be done, check EZF for setup notes and shift notes, and act accordingly.

  • Facility Management: Ensure all opening and closing checklists are followed to the standard, and that all clients are able to start and finish their reservations on time.

  • Team Management: Manage facility tech workers, ensuring tasks are completed professionally and in a timely manner.

  • Equipment Management: Ensure equipment checkout is done accurately, payments are collected before usage, and waivers are on file.

  • Problem-Solving: Proficiently handle issues that arise during your shift, and lead in emergency situations.

  • Knowledge and Training: Have a basic understanding of the clients we serve, their needs, and their expectations, and be able to train facility technicians in all their role responsibilities.

Requirements:

  • Communication Skills: Professional communication with discretion and ability to funnel towards proper channels.

  • Technical Skills: Proficient in navigating the shared drive/google workspace, creating and printing paper signs and OptiSigns, and processing rental payments.

  • Problem-Solving Skills: Ability to prioritize and reprioritize tasks/responsibilities, and complete incident reports for any major injuries or incidents.

  • Facility Management Skills: Able to manage, stock, and troubleshoot vending machines in the building.

About Us:

Reimagine Recreation is a dynamic and innovative company that is redefining the way people experience recreation. We are committed to providing exceptional customer service and creating a fun and inclusive environment for our clients.


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