Clinical Support Specialist

3 weeks ago


Buffalo, New York, United States Mobile Healthcare Partners Inc Full time
Job Title: Clinical Support Specialist

We are looking for a highly organized and detail-oriented Clinical Support Specialist to join our team at Mobile Healthcare Partners Inc.

Key Responsibilities:

  • Relaying messages between healthcare providers, patients, and medical facilities with excellent communication skills.
  • Ensuring timely authorizations for medical testing and streamlining patient care processes.
  • Scheduling and assisting with telemedicine visits, annual wellness visits, and other medical appointments as needed.
  • Providing administrative support including medical record management, triage creation, new patient registration, fax handling, voicemail response, ADT processing, DME request coordination, lab report processing, and patient documentation.

Requirements:

  • A minimum of one to three years of experience in a clinical setting is preferred.
  • Proficiency in MEDENT or similar EMR software is required.
  • Intermediate-level skills in Microsoft Excel and Word are necessary.
  • Familiarity with HIPAA and medical terminology is essential.
  • Excellent customer service skills and the ability to work independently or as part of a team are crucial.
  • Strong verbal and written communication skills are necessary for effective collaboration.
  • The ability to thrive in a fast-paced environment with a high volume of calls and maintain accuracy under pressure is vital.

Estimated Salary Range: $42,500 - $57,000 per year, based on experience and qualifications.



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