Travel Sales Consultant
1 week ago
We're seeking a skilled Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a key member of our team, you will be responsible for providing exceptional travel sales and support experiences to our Members.
Key Responsibilities:
- Sell international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
- Research and compare travel options to match member needs and deliver exceptional member experiences.
- Stay up-to-date with world events and travel industry developments to provide relevant information to members.
- Process and interpret travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
- Initiate contact with members and past customers to prospect for new business and encourage repeat business.
- Cross-sell products and services, such as insurance and new membership accounts.
Requirements:
- Basic computer skills and experience with industry-specific applications.
- GDS experience required (Apollo/Galileo/Travelport).
- Knowledge of travel products and worldwide geography.
- Strong consultative selling skills and ability to listen to member needs.
- Bilingual communication skills are a plus.
Education & Experience:
- High school diploma or equivalent.
- 2 years of recent experience selling international and domestic travel services (preferred).
- Travel Institute certification as CTA, CTC, or CTIE (preferred).
Work Environment:
- Works in an office environment with extended periods of sitting and computer use.
- May travel for business meetings or conferences.
Competitive hourly base + commissions. This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. While top performers earn more, we expect most employees to earn between $0 - $38,000 annually in incentives, contingent on performance. New Travel Counselors are eligible for a bonus guarantee for the first five quarters.
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