Dental Office Support Professional

7 days ago


Bradenton, Florida, United States Heartland Dental Full time
Job Overview

Smiles at Lakewood Ranch, a supported practice of Heartland Dental, is seeking a highly motivated and organized Business Assistant to join our team. As a Business Assistant, you will be responsible for providing exceptional patient care and support to our front office staff.

About the Role

This role offers a unique opportunity to work in a fast-paced environment where you will have the chance to develop your skills and contribute to the success of our dental practice. You will be working closely with our providers and team members to ensure seamless patient care and excellent customer service.

Responsibilities
  • Greet and welcome patients as they enter the office, creating a positive first impression of our team.
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information.
  • Schedule and confirm appointments for multiple providers in the office, minimizing delays and maximizing efficiency.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables, maintaining a clean and organized system.
  • Review treatment plan fees and payment options with patients, ensuring clear communication and transparency.
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential, driving growth and success.
Requirements
  • Experience working in a fast-paced and customer-centric environment, preferably in a dental or medical setting.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. In addition to a salary, we provide comprehensive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off). We also offer access to on-demand Daily Pay, allowing you to manage your finances more effectively.



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