Customer Service Representative

17 hours ago


Bradenton, Florida, United States YCP Dental Management LLC Full time
Job Description

We are looking for a detail-oriented and organized Customer Service Representative to join our team at YCP Dental Management LLC. As a Front Desk Associate, you will be responsible for providing exceptional service and support to our patients.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills. The ideal candidate will be bilingual in English and Spanish, possess a positive attitude, and have a strong work ethic.

The salary for this position is approximately $42,000-$52,000 per year, depending on experience. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply.

Responsibilities:

  • Answering phone calls and directing patients to the appropriate department
  • Greeting patients and visitors, and assisting with check-in and check-out processes
  • Performing insurance breakdowns and scheduling appointments
  • Explaining treatment plans and answering patient inquiries
  • Providing general administrative support to the dental office

Requirements:

  • Bilingual in English and Spanish (written and verbal)
  • Excellent communication and customer service skills
  • High school diploma or equivalent required; associate's degree preferred
  • 1-2 years of experience in a customer-facing role
  • Able to work in a fast-paced environment and multitask effectively

Benefits:

  • Competitive salary
  • Ongoing training and development opportunities
  • Opportunity to work in a dynamic and supportive team environment
  • Generous paid time off and holidays


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