Customer Service Representative
17 hours ago
We are looking for a detail-oriented and organized Customer Service Representative to join our team at YCP Dental Management LLC. As a Front Desk Associate, you will be responsible for providing exceptional service and support to our patients.
This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills. The ideal candidate will be bilingual in English and Spanish, possess a positive attitude, and have a strong work ethic.
The salary for this position is approximately $42,000-$52,000 per year, depending on experience. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply.
Responsibilities:
- Answering phone calls and directing patients to the appropriate department
- Greeting patients and visitors, and assisting with check-in and check-out processes
- Performing insurance breakdowns and scheduling appointments
- Explaining treatment plans and answering patient inquiries
- Providing general administrative support to the dental office
Requirements:
- Bilingual in English and Spanish (written and verbal)
- Excellent communication and customer service skills
- High school diploma or equivalent required; associate's degree preferred
- 1-2 years of experience in a customer-facing role
- Able to work in a fast-paced environment and multitask effectively
Benefits:
- Competitive salary
- Ongoing training and development opportunities
- Opportunity to work in a dynamic and supportive team environment
- Generous paid time off and holidays
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