Hotel Front Desk Representative
2 weeks ago
Are you a customer service rockstar looking for a new challenge? Do you have a passion for delivering exceptional guest experiences? We want to talk to you
About UsAt Pathfinder Hospitality, we're committed to providing platinum service to our guests. Our team is dedicated to creating memorable experiences for our employees and guests alike. We believe in breaking the mold and exceeding expectations.
Responsibilities- Serve as a hotel brand ambassador, embodying our values and personality in every interaction.
- Warmly greet guests at check-in and check-out, creating a remarkable guest experience.
- Process guest payments and reservations, delivering exceptional platinum service and anticipating guest needs.
- Respond to guest inquiries and resolve concerns promptly, ensuring their satisfaction through proactive problem-solving.
- Maintain accurate guest registration records and room assignments, guaranteeing smooth hotel operations.
- Promote and upsell hotel rooms and amenities confidently, exceeding revenue targets through persuasive communication.
- Maintain a professional appearance, reflecting the hotel's brand and setting a positive tone for guest interactions.
- Contribute to a friendly and supportive team environment, fostering collaboration and a passion for exceeding guest expectations.
- Customer service experience is essential.
- Fluency in multiple languages is a plus, but not required.
- Excellent communication and interpersonal skills with a positive and friendly attitude.
- Strong problem-solving skills and ability to multitask.
- Proficiency in computer skills.
- Knowledge of the local area is helpful.
- Ability to work weekends and holidays.
- Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.
- 8 paid holidays, flexible PTO, and vacation.
- Birthday pay.
- Additional paid time off for community involvement.
- Health insurance.
- IRA match program.
- Mental health and wellness program, including a life coach.
- Employee development program.
- Discounted hotel stays for brands within our portfolio.
-
Hotel Front Desk Agent
2 weeks ago
Arlington, Virginia, United States IHG Full timeJob Title: Franchise Hotel Front Desk AgentJob Summary:We are seeking a self-motivated and guest-focused Front Desk Agent to join our team at Crowne Plaza Suites in Arlington, Texas. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling check-ins and check-outs, and processing payments in a timely...
-
Front Desk Representative
2 weeks ago
Arlington, Virginia, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Holiday Inn Arlington at Ballston. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Greet and communicate cordially...
-
Front Desk Representative
2 weeks ago
Arlington, Virginia, United States GF Hotels & Resorts USA Full timeFront Desk AgentGF Hotels & Resorts USA is seeking a skilled Front Desk Agent to join our team at the Comfort Suites Arlington - Entertainment District hotel.Key Responsibilities:Cash Handling: Accurately count and manage cash, ensuring the integrity of the cash drawer at the beginning and end of each shift.Front Desk Operations: Monitor the front desk log...
-
Hotel Front Desk Representative
1 week ago
Arlington, Virginia, United States Pathfinder Hospitality Full timeHotel Front Desk AgentAre you a customer service rockstar looking for a new challenge? Do you have a passion for delivering exceptional guest experiences? We want to talk to you!About UsAt Pathfinder Hospitality, we're committed to providing platinum service to our guests. Our team is dedicated to creating memorable experiences for our employees and guests...
-
Front Desk Representative
1 week ago
Arlington, Virginia, United States Palette Hotels Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Provide...
-
Front Desk Representative
7 days ago
Arlington, Virginia, United States Hilton Hotels Corporation Full timeHotel Front Desk Agent Job DescriptionHilton Hotels is seeking a skilled Front Desk Agent to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming experienceAssist...
-
Front Desk Representative
4 weeks ago
Arlington, Virginia, United States Hilton Arlington & Towers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton Arlington & Towers. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service: Greet...
-
Front Desk Representative
2 days ago
Arlington, Virginia, United States Residence Arlington Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Arlington. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and efficient manner,...
-
Front Desk Representative
4 weeks ago
Arlington, Virginia, United States StepStone Hospitality Full timeFront Desk Agent OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at the Hilton Garden Inn Arlington/Courthouse Plaza. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Key...
-
Front Desk Representative
4 weeks ago
Arlington, Virginia, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Holiday Inn Arlington at Ballston. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesCheck guests in and out of the hotel in a prompt and...
-
Front Desk Representative
1 week ago
Arlington, Virginia, United States Donohoe Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Residence Inn Arlington. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a positive experience for our guests.Key ResponsibilitiesCheck guests in and out of the hotel according to...
-
Front Desk Representative
2 days ago
Arlington, Virginia, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.Key Responsibilities:Greeting and Welcoming GuestsManaging the...
-
Front Desk Representative
4 weeks ago
Arlington, Virginia, United States HEI Hotels and Resorts Full timeAbout UsThe Sheraton Pentagon City is a premier hotel in Arlington, Virginia, offering stunning views of the Washington, D.C. monuments and a convenient location near Arlington National Cemetery.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing...
-
Front Desk Representative
3 weeks ago
Arlington, Virginia, United States Arbor Lodging Management Full timeFront Desk Agent Job DescriptionArbor Lodging Management is a leading hotel investment and management company with a growing portfolio of hotels across the United States.We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We...
-
Front Desk Associate
1 month ago
Arlington, Virginia, United States Loews Hotel & Resorts Full timeJob SummaryWe are seeking a highly skilled and friendly Front Office Agent to join our team at Loews Hotel & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Welcome and register guests in a professional and...
-
Front Desk Representative
3 weeks ago
Arlington, Virginia, United States B. F. Saul Company Hospitality Group Full timeFront Desk AgentA dynamic and customer-focused individual is sought to join our team as a Front Desk Agent at the Holiday Inn National Airport. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Guest Service: Anticipate and...
-
Front Desk Representative
3 weeks ago
Arlington, Virginia, United States StepStone Hospitality Full timeFront Desk AgentThe Hilton Garden Inn Arlington/Courthouse Plaza is seeking a skilled and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Welcome and register...
-
Front Desk Representative
7 days ago
Arlington, Virginia, United States Sheraton Pentagon City Full timeAbout UsThe Sheraton Pentagon City is a premier hotel in Arlington, Virginia, offering stunning views of the Washington, D.C. monuments and a convenient location just one mile from Arlington National Cemetery. Our hotel is committed to providing exceptional service and creating a welcoming atmosphere for our guests.Job SummaryWe are seeking a highly skilled...
-
Front Desk Representative
3 weeks ago
Arlington, Virginia, United States Sheraton Pentagon City Full timeAbout UsThe Sheraton Pentagon City is a premier hotel in Arlington, Virginia, offering stunning views of the Washington, D.C. monuments and a convenient location near Arlington National Cemetery. Our hotel is committed to providing exceptional service and creating a welcoming atmosphere for our guests.Job SummaryWe are seeking a highly skilled and...
-
Front Desk Representative
3 weeks ago
Arlington, Virginia, United States Residence Arlington Full timeJob SummaryAs a Front Desk Agent at Residence Arlington, you will be responsible for providing exceptional guest service, ensuring a seamless stay experience, and maintaining the highest standards of hospitality. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.Key...