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Medical Office Receptionist

2 months ago

Allentown, Pennsylvania, United States Rezolut Full time
Job Overview

Allentown Diagnostic Imaging, a part of the Rezolut network, is on the lookout for a dedicated Medical Office Receptionist to enhance our team.

About Rezolut:

Rezolut stands as a pioneering platform in the realm of diagnostic medical imaging services. Our mission revolves around delivering exceptional patient care through cutting-edge technology, aiming for superior health outcomes.

We specialize in providing high-quality, cost-efficient outpatient diagnostic imaging services, both at fixed locations and through mobile health solutions. Our commitment to excellence in radiology ensures that we deliver comprehensive radiology services across all our operational regions.

Position Summary:

The Medical Office Receptionist plays a crucial role in offering administrative and clerical support to our patients. Evening availability is a requirement for this position.

Ideal Candidate Profile:

  • A self-motivated individual eager to learn and grow through constructive feedback.
  • Capable of working independently while adhering to general guidance.
  • Possesses outstanding verbal and written communication skills, along with meticulous attention to detail.
  • Able to prioritize tasks effectively and delegate when necessary.
  • Demonstrates integrity, professionalism, and a commitment to confidentiality.
  • Thrives in a dynamic, patient-centered environment with a high volume of calls.
  • Dedicated to providing quality patient care and exceptional service.

Key Responsibilities:

  • Welcome and register patients in a busy radiology setting.
  • Handle incoming telephone inquiries.
  • Schedule various radiology examinations accurately.
  • Input and verify patient demographics and insurance details in medical records.
  • Confirm patient insurance eligibility.
  • Collaborate with radiologists, technologists, colleagues, patients, and referring physicians as needed.
  • Deliver outstanding customer service.
  • Respond promptly to information requests.
  • Confirm appointments and necessary preparations.
  • Adhere to established safety protocols.

Qualifications:

  • Experience in insurance eligibility is essential.
  • High School diploma or equivalent is required.
  • A minimum of one year of experience as a medical receptionist is preferred.

Benefits:

  • Accrue Paid Time Off (PTO) from the start (Full Time).
  • Six Observed Holidays.
  • Comprehensive medical, dental, vision, life, and additional voluntary insurance options for full-time employees.
  • 401(k) Retirement savings plan.
  • Employee Assistance Program.
  • Access to Rezolut University, a career development program designed to support your professional growth.

Work Schedule:

  • Full Time.