Payment Specialist I

3 weeks ago


Lake Forest, Illinois, United States AFCO Insurance Premium Finance Full time
Job Summary:

We are seeking a highly skilled Payment Specialist I to join our team at AFCO Insurance Premium Finance. The successful candidate will be responsible for processing account receivables of all types of payments, payment variances, and resolving payment discrepancies/NSF by reaching out to customers for additional information and/or replacement of funds.

Key Responsibilities:
  • Identify, research, post, and deposit loan payments received by mail, wire, or ACH, including rejected payments from the lockbox and online payment facility.
  • Reconcile unidentified payments by contacting customers for payment information.
  • Post non-sufficient funds (NSF) returns on accounts and for certain returns contact remitter and Agent to obtain good funds.
  • Process manual check and ACH Origination requests by reviewing and validating proper backup and approvals are included before issuing checks/ACH.
  • Review for accuracy and post account adjustment transactions submitted from other departments.
  • Reconcile payment variances and correct account accordingly.
  • Handle all incoming emails from internal and external customers to resolve account issues and/or misapplication of funds.

Requirements:

The ideal candidate will have a High School diploma or equivalent, one year of accounting clerical, general ledger, and accounts receivables experience, strong 10-key data entry and mathematical skills, attention to detail, ability to multi-task and meet deadlines, and strong verbal and written communication skills needed to interact with internal and external clients.

Preferred Qualifications:

An Associate's degree and three years of experience in banking, insurance, or related payment processing field are preferred.

Benefits:

As a teammate at AFCO Insurance Premium Finance, you will be eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. You will also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during your first year of employment, along with 10 sick days (also prorated), and paid holidays.

Equal Opportunity Employer:

AFCO Insurance Premium Finance is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Drug-Free Workplace:

AFCO Insurance Premium Finance is a Drug-Free Workplace.
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