Customer Service Representative
3 weeks ago
About Us
At AppliancePartsPros, we pride ourselves on delivering exceptional customer service while fostering a fun and friendly work environment. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. We strive to create a strong company culture where our people interact like family, friends, and teammates.
Our Mission
We aim to provide superior customer service, innovation, quality, and tirelessly pursue new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row and have earned an EXCELLENT rating from STELLAService.
Job Requirements
We're seeking a qualified candidate to fill an opening within our Call Center. The ideal candidate will have:
- 2 years of customer service experience
- Call Center experience preferred
- Excellent communication skills, verbal, written, and listening
- Ability to analyze customer needs quickly and efficiently
- Appliance Parts knowledge (helpful but not required)
- Demonstrated competency in Windows
- Strong Internet Search knowledge
- Ability to thrive in a lively working environment and multi-task
- The flexibility to work weekends and other varied schedules
Company Perks
We offer a competitive salary, annual performance bonuses, 100% paid Medical/Dental/Vision benefits, paid vacation, paid sick time, paid company holidays, catered monthly lunch, quarterly themed parties, a sunny, casual, creative office, kitchen with coffee and pastries available, and an entertainment room with ping pong table, TV, and video games.
Equal Employment Opportunity
AppliancePartsPros is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship, or membership in any other legally protected class.
Requirements
Applicants must be able to pass a drug screening and background investigation.
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