Wireless Customer Success Specialist

4 weeks ago


Cleveland, Tennessee, United States Olympic Enterprises Full time
Job Overview

Olympic Enterprises is seeking a highly motivated and results-driven Wireless Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic product recommendations and solutions.

Key Responsibilities:

  • Provide personalized product and service information to customers
  • Develop and build relationships with new customers through consultative selling and solution-based recommendations
  • Address customer inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Stay up-to-date on product knowledge and promotions to provide expert recommendations to customers

Requirements:

  • 1-3 years of sales, customer service, or client relations experience
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong time management and organizational skills
  • Proficiency in using CRM software and other sales tools

About Olympic Enterprises:

Olympic Enterprises is a leading provider of wireless solutions, dedicated to delivering exceptional customer experiences and driving business growth through innovative products and services. We offer a dynamic and supportive work environment, with opportunities for professional development and advancement.



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