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Petco Sales Specialist

4 weeks ago

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About Petco

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

Job Summary

We are seeking a highly motivated and customer-focused Sales Specialist to join our team at Petco. As a Sales Specialist, you will be responsible for providing an exceptional guest experience by engaging with customers, recommending products and services, and driving sales growth.

Key Responsibilities
  • Provide a great experience by engaging with guests utilizing your acquired skills and training.
  • Assist guests' selection and recommendation of merchandise and services in accordance with their identified needs.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
  • Process register transactions and create a great experience for each guest.
  • Generate future business through a deep understanding of the guests and their pet/s and connection to our digital platforms.
  • Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
  • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
  • Completes and applies training programs to maintain a high level of expertise of their role.
  • Adhere to established operational guidelines, policies, and procedures.
  • Promote a positive culture of teamwork, inclusion, and collaboration.
  • Complete other duties and special projects as assigned.
  • Evaluate guest inquiries and as needed refers to the Leader on Duty.
Requirements
  • Minimum of one year of sales experience is required for this position.
  • Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
  • In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
  • Prior pet nutrition experience and working with and/or caring for pets recommended.
Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends, and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.