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Senior Event Manager

2 months ago

Des Moines Iowa, United States Oak View Group Full time
Job Summary

We are seeking a highly skilled and experienced Senior Event Manager to join our team at Oak View Group. The successful candidate will be responsible for managing all aspects of assigned events, from advance planning stages through to the end of the event.

Key Responsibilities
  • Manage event logistics, including venue setup, audio-visual equipment, and catering
  • Coordinate with event staff, vendors, and clients to ensure a smooth and successful event
  • Develop and control event budgets, including preparing financial estimates and completing post-event settlements
  • Ensure timely and accurate event information is delivered to the finance department
  • Work with sales managers to prepare pre-booking cost estimates
  • Detail events for client approval and internal communication
  • Exercise discretion and independent decision-making during events
  • Ensure all event insurance certificates, licenses, and permits are obtained in a timely manner
  • Advance and communicate all event information to appropriate departments and staff
  • Be involved in the recruitment, interviewing, hiring, training, and scheduling of event-related staff
  • Troubleshoot during event preparation and during the event to ensure all event setups are correct
  • Oversee all production, setup, event staff, and event-related contract services
  • Maintain communication with the events team to ensure a flawless event
  • Create work schedules for event and security staff, delegate assignments, and review performance
  • Responsible for the events department's role in the execution of event contracts and rental agreements
  • Act as facility manager on duty as required
  • Communicate in a timely fashion all problems and propose solutions to the AGM and Director of Events
  • Receives and responds to complaints from tenants and the public or refers them to the Director of Events
  • Prepares events reports noting attendance, times, significant problems, etc.
  • Ensure collection of all payable by due dates
  • Finalizes lessee requirements, including table arrangements and number and nature of support personnel
  • Coordinates effectively with other departments, including operations, catering sales, engineering, etc.
  • Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees
  • Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe and healthy work environment
  • Recruit, interview, hire, train, and schedule event-related staff
  • Schedule and monitor Manager on Duty Program
  • Work with the Director of Events to develop departmental annual budget
  • Oversee the interns in the events department
Requirements
  • Bachelor's degree from an accredited college or university with major coursework in facility management, marketing, business administration, or a related field
  • 4-6 years of experience in event management in a stadium, arena, convention center, or public assembly facility setting highly preferred
  • Proficient in the use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
  • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment, and relevant federal, state, and local regulations
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Production experience involving concert setup, audio, video, lighting, and rigging preferred
  • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced, high-pressure environment
  • Ability to work independently and as part of a team
  • Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends, and holidays as required