Event Security Specialist

4 weeks ago

Des Moines, Iowa, United States BEST Crowd Management Full time
Event Security and Crowd Management

We are seeking a highly skilled and adaptable Event Security and Crowd Management professional to join our dynamic team at BEST Crowd Management.

As an Event Security and Crowd Management professional, you will be responsible for ensuring the safety and security of event attendees while providing excellent customer service. Your duties will include:

  • Assisting with event setup and arrangement of equipment, signage, and other necessary materials.
  • Monitoring access points and conducting thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
  • Providing friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
  • Collaborating with event staff and security personnel to maintain a safe and organized environment.
  • Assisting in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
  • Responding promptly and effectively to security incidents or emergencies, following established protocols.
  • Monitoring event areas to enforce event rules, regulations, and safety procedures.
  • Handling and resolving attendee complaints or conflicts in a calm and professional manner.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, strong observational and problem-solving skills, and the ability to remain calm and composed in high-pressure situations. You will also need to be available to work flexible hours, including evenings, weekends, and holidays, based on event schedules.

We offer competitive pay based on your experience and qualifications, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service and ensuring the safety and security of event attendees, we encourage you to apply for this exciting opportunity.

Requirements:

  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Possess excellent communication and interpersonal skills to interact effectively with event attendees.
  • Strong observational and problem-solving skills to identify and address potential security risks or issues.
  • Ability to remain calm and composed in high-pressure situations and handle challenging individuals.
  • Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
  • Physical fitness and stamina to stand, walk, and perform duties for extended periods.
  • Must pass a background check.

Benefits:

  • Enjoy competitive pay based on your experience and qualifications.
  • Gain experience in event management and security.
  • Enhance your skills in communication, problem-solving, and customer service.
  • Network with professionals from various fields, including event management and security.
  • Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement:

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.

In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment.

This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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