Telecommunications Solutions Expert

1 week ago


Dublin, Texas, United States TEKsystems Full time
Job Overview

Estimated Salary: $100,000 - $140,000 per annum.

About the Role

We are seeking a highly skilled Telecommunications Solutions Expert to join our team at TEKsystems. As a key member of our team, you will be responsible for designing, implementing, and maintaining telephone systems, contact centers, and relationships with telecommunications service and maintenance vendors.

Key Responsibilities
  • Design and implement telephone systems, contact centers, and other telecommunication solutions;
  • Maintain performance and quality transmission and call quality;
  • Investigate and resolve telecom incidents and recommend enhancements to improve security;
  • Apply comprehensive knowledge of telecom technologies, hardware, software, and telephony connectivity;
  • Fix all telecom issues at all sites;
  • Run reports on telecom health;
  • Possess expert knowledge of Enterprise Voice and what it takes to support an Enterprise dial plan.
Requirements
  • Detailed Knowledge of O365;
  • Detailed Knowledge of MS Teams application;
  • Expert knowledge of Skype for Business clients and On Prem servers;
  • Able to configure and support Skype servers;
  • Load Balancing experience (3+ years);
  • Lync/Skype for Business experience (3+ years);
  • Microsoft Exchange experience (3+ years);
  • Active Directory experience (3+ years);
  • Demonstrated experience and expert knowledge in the planning, design, troubleshooting, and provisioning of Microsoft Office 365 solutions including Skype for Business and Microsoft Teams;
What We Offer

At TEKsystems, we offer a competitive salary, excellent benefits package, and opportunities for career growth and professional development. If you are a motivated and experienced Telecommunications Solutions Expert looking for a new challenge, please apply now.



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