Field Support Specialist
3 days ago
eTek IT Services, Inc. is a dynamic and growing company that provides innovative IT solutions to clients across various industries.
We are seeking a seasoned IT Field Technician to join our team as a Field Support Specialist.
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and location.
This role requires a strong background in technical support, including Windows operating systems, Windows 7 troubleshooting, and Mac OS experience. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or on-site visits
- Troubleshoot complex technical issues related to software and hardware
- Maintain accurate records of customer interactions and issue resolutions
Requirements:
- Technical knowledge of Windows operating systems, Windows 7 troubleshooting, and Mac OS
- Strong communication and interpersonal skills
- Able to work effectively in a team environment
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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