Lead Manager

2 months ago


Pittsburgh, Pennsylvania, United States Choolaah Indian BBQ Full time

Job Summary:

Choolaah Indian BBQ is seeking a highly motivated and experienced Lead Manager to join our team. As a Lead Manager, you will play a critical role in the successful operation of our store, leading a team of talented individuals to deliver exceptional customer experiences and drive business results.

Key Responsibilities:

  • Lead and develop a high-performing team to achieve company objectives and operational excellence.
  • Model the company's mission, vision, and values, and lead by example to inspire and motivate the team.
  • Hold team members accountable for consistently meeting quality, service, and cleanliness standards.
  • Develop and retain top talent for the store, and support the maintenance of optimal staffing levels.
  • Train and develop Shift Managers and Team Members in all areas of job responsibility.
  • Consistently assess and provide ongoing performance feedback, including performance reviews, monthly check-ins, and daily coaching.
  • Recognize and address performance issues in a timely manner.
  • Assist the General Manager in the execution of the store business plan to drive results and achieve continuous improvement.
  • Deliver on key business drivers: Quality, Accuracy, Hospitality, Cleanliness, Speed of Service, Value, and People.

Requirements:

  • Minimum 18 years of age.
  • Open availability.
  • Demonstrated energetic, enthusiastic, and hands-on leadership style.
  • Strong analytical, prioritizing, interpersonal, problem-solving, and time management skills.
  • Strong verbal and written communication skills in English.
  • Collaborative skills and ability to work well within a team.
  • Ability to work in a fast-paced and deadline-oriented environment.

What We Offer:

  • Up to 5 hours of OT per week.
  • Hourly Compensation starting at $18/hr.
  • Monthly Performance Bonus.
  • TOTAL COMPENSATION $43,000-$50,000.
  • PTO 10 days/year.
  • 401K, Medical, Dental, & Vision Insurance.
  • Work-Life Balance. We close at 9pm daily And we are closed for all major holidays.
  • Growth Opportunities.

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