Luxury Hotel Guest Service Representative

6 days ago


Palm Beach, Florida, United States LR Palm House LLC Full time

Palm House, a luxurious hotel located in the heart of Palm Beach, is seeking an exceptional Guest Service Agent to join our team. This role requires a polished and professional demeanor, as well as the ability to anticipate guest needs in a fast-paced luxury hotel environment.

The estimated salary for this position is $45,000-$60,000 per year, based on industry standards and location. As a Guest Service Agent, you will serve as the first point of contact for guests, delivering exceptional service and ensuring a seamless experience from arrival to departure.

Key Responsibilities:

  • Guest Relations: Welcome and greet guests with a warm and friendly demeanor, providing personalized service and addressing guests by name and anticipating their needs.

You must have excellent communication and interpersonal skills, as well as proficiency in hotel management software and Microsoft Office Suite. A high school diploma or equivalent is required, with a degree in Hospitality Management preferred. Ability to work flexible hours, including evenings, weekends, and holidays is also necessary.



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