Clinical Front Desk Coordinator

6 days ago


Mt Vernon, Illinois, United States Deaconess Full time
Job Summary:

The Clinic Receptionist serves as the first point of contact for patients, ensuring a seamless and welcoming experience. Key responsibilities include greeting patients, scheduling appointments, handling phone inquiries, processing insurance information, and maintaining accurate patient records. This role requires excellent communication, organizational skills, and a compassionate demeanor to provide exceptional patient care and support.

Key Responsibilities:

• Greet patients and manage front desk operations to ensure a smooth experience
• Schedule appointments and handle phone inquiries in a timely and professional manner
• Process insurance information and maintain accurate patient records
• Collaborate with healthcare providers and staff to facilitate efficient clinic operations
• Ensure compliance with confidentiality regulations

Requirements:

• High school diploma or equivalent required
• Certifications and licenses as required by the state and Deaconess

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