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Golf Operations Specialist

2 months ago

Tucson, Arizona, United States Topgolf Full time
Job Responsibilities

Welcome and Assist Players: Greet guests warmly and facilitate their check-in and reservation processes.

Provide Venue Information: Share details about the facility, gameplay options, and current promotions.

Equipment Assistance: Aid guests with their golf clubs and other equipment needs.

Maintain Cleanliness: Ensure the venue is clean and well-organized for an optimal guest experience.

Retail Management: Offer retail products to guests while keeping the retail area well-stocked and orderly.

Guest Inquiries: Respond promptly to any questions or requests from guests.

Game Demonstrations: Provide demonstrations of gameplay and enforce safety protocols.

Critical Skills & Experience Requirements

Customer Service Skills: Exceptional communication and customer service abilities are essential.

Team Collaboration: Ability to work efficiently within a team environment.

Basic Computer Proficiency: Familiarity with computer systems for managing reservations and check-ins.

Physical Capability: Must be able to lift and transport golf bags and equipment as needed.

ADA Compliance

The responsibilities outlined above represent the essential functions of the role. Specific circumstances may allow for variations in duties performed by individuals in this position.

EEO Statement

Topgolf is dedicated to fostering a diverse and inclusive environment. We are committed to equal opportunity and strive to prevent discrimination and harassment based on legally protected characteristics.

As an affirmative action employer, Topgolf actively promotes a respectful and equitable workplace for all guests, associates, business partners, and the communities we serve.

Topgolf does not accept unsolicited agency resumes and will not be responsible for any fees associated with such submissions.

Topgolf participates in E-Verify and will provide necessary documentation to confirm work authorization in the U.S.