Part-time Desktop Support Specialist in Tucson

4 weeks ago


Tucson, Arizona, United States Virtual Service Operations Full time

Job Title: Part-time Desktop Support Specialist in Tucson

Job Summary:

We are seeking a highly motivated and career-driven individual to join our team as a Part-time Desktop Support Specialist in Tucson. In this role, you will be responsible for providing workstation software break fix support, IMAC – PC install, moves, adds and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, and IT service management updates.

Responsibilities:

- Provide workstation software break fix support
- IMAC – PC install, moves, adds and changes
- Image loads
- Asset recovery
- Asset tagging
- Printer support
- Client center (tech bar) support
- IT service management updates

Requirements:

- Previous working experience in desktop support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC imaging
- Experience with change management and incident management
- Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

- Certified Dell Technician
- Expertise in inventory control

What We Offer:

- Ongoing learning and development opportunities to foster continuous growth
- A virtue-centered team who value their work and teammates
- A wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Salary: $17.00/hr - $25.00/hr



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