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Order Management Specialist
2 months ago
The Order Management Specialist plays a crucial role in ensuring top-notch Order to Remittance (OTR) processes and execution within order entry and systems. This position emphasizes strong collaboration with ITPS and Sales while overseeing logistics operations, including shipments and exports.
Key Responsibilities
- Maintain a high standard of OTR processes, including order entry, technical and financial order classification, order management, and invoicing.
- Assist in sourcing and replenishment tasks for fulfilling Purchase to Stock materials.
- Engage with internal and external stakeholders (ITPS, Marketing, Sales, Engineering, Supply Chain) to ensure timely and quality order fulfillment.
- Address inquiries and maintain communication with customers regarding all aspects of Order Management.
- Oversee credit management and returns processing.
- Adhere to the established quality system and report any discrepancies.
- Facilitate production planning and control activities.
- Coordinate shipments with logistics providers.
- Manage customer-related formalities.
- Execute logistics distribution tasks effectively.
- Bachelor's Degree from an accredited institution or a minimum of 3 years of experience in operational logistics, import/export, or customs.
- Ability to thrive in a cross-functional, global team environment.
- Proficient in Microsoft Excel, with familiarity in common formulas and tools.
- Experience with ERP systems such as Oracle or SAP.
- Strong interpersonal skills.
- Demonstrates growth and innovation through effective collaboration across functions.
- Possesses solid communication and analytical skills, with experience in engaging with diverse cultures.
- Ability to inspire, develop, and build relationships at all organizational levels.
- Proven track record of executing tasks, managing multiple priorities, and meeting commitments.
- Experience in a compliant supply chain environment.
- Six Sigma Green Belt certification is a plus.
- Familiarity with Oracle order management and inventory systems.
GE HealthCare offers a supportive work environment, opportunities for professional growth, and competitive compensation. We are an Equal Opportunity Employer, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Relocation assistance is not provided for this position.