QNB Bank Customer Advocate

7 days ago


Quakertown, Pennsylvania, United States QNB Bank Full time
Customer Service Representative Job Opportunity

Are you a customer-focused individual with excellent communication and problem-solving skills? Do you have a passion for delivering exceptional service to clients?

About the Role:

This is an exciting opportunity to join QNB Bank as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing timely and effective responses to customer inquiries via phone, email, and chat.

Key Responsibilities:

  1. Customer Service: Provide exceptional customer service to clients through various communication channels.
  2. Product Knowledge: Develop a deep understanding of QNB Bank products and services to effectively promote and sell them to customers.
  3. Problem-Solving: Evaluate customer needs and provide solutions that meet their requirements.
  4. Transaction Processing: Process transactions efficiently and accurately while maintaining high levels of customer satisfaction.

Requirements:

  • Education: High school diploma or equivalent required; vocational training or relevant experience preferred.
  • Experience: Previous experience working with customers and co-workers is essential.
  • Skills: Excellent communication and problem-solving skills, with ability to work in a fast-paced environment.

Estimated Salary Range: $55,000 - $75,000 per year

Benefits:


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