QNB Bank Customer Advocate
7 days ago
Are you a customer-focused individual with excellent communication and problem-solving skills? Do you have a passion for delivering exceptional service to clients?
About the Role:
This is an exciting opportunity to join QNB Bank as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing timely and effective responses to customer inquiries via phone, email, and chat.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to clients through various communication channels.
- Product Knowledge: Develop a deep understanding of QNB Bank products and services to effectively promote and sell them to customers.
- Problem-Solving: Evaluate customer needs and provide solutions that meet their requirements.
- Transaction Processing: Process transactions efficiently and accurately while maintaining high levels of customer satisfaction.
Requirements:
- Education: High school diploma or equivalent required; vocational training or relevant experience preferred.
- Experience: Previous experience working with customers and co-workers is essential.
- Skills: Excellent communication and problem-solving skills, with ability to work in a fast-paced environment.
Estimated Salary Range: $55,000 - $75,000 per year
Benefits:
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