Lead Agile Facilitator

2 weeks ago


Irving, Texas, United States Caterpillar Full time

Career Area:
Business Technologies, Digital and Data

Job Overview:
At Caterpillar Inc., your contributions are pivotal in shaping a sustainable future.


Joining our team means becoming part of a global community that values collaboration and innovation, where we strive to enhance the quality of life in our communities.

We are dedicated to not just discussing advancements but actively implementing them alongside our clients, fostering progress in our workplaces and beyond.

Position Summary:


We are on the lookout for an experienced Agile Facilitator to lead initiatives on Caterpillar's cutting-edge digital solutions, specifically the Service Information System (SIS), which supports dealer service operations and aligns with our strategic objectives.

If this resonates with your professional aspirations, we would love to connect with you.

Key Responsibilities:


• Mentor and guide the Scrum Team in effectively applying Agile methodologies to produce high-quality products and services for our users and dealers.

• Ensure a thorough understanding of Scrum principles within the team and uphold adherence to Scrum practices and guidelines.

• Identify and resolve obstacles that hinder the Scrum process, enhancing the overall effectiveness of the SIS 2.0 application.

• Facilitate all Scrum ceremonies, including Backlog refinement, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.


• Provide comprehensive weekly updates to senior management, covering metrics such as velocity, estimation, burndown charts, project status, user story progress, risks, issues, and mitigation strategies.

Ensure all necessary documentation is produced in line with established protocols.

Required Qualifications:

Business Analysis Skills:
Proficient in identifying business needs and recommending solutions that deliver stakeholder value.

Effective Communication:

Skilled in conveying and interpreting ideas, information, and needs through appropriate communication techniques.


Decision-Making and Analytical Skills:

Competent in analyzing situations and making informed decisions based on sound judgment.


Software Problem Resolution:

Knowledgeable in strategies and tools for addressing software issues; capable of managing software challenges in existing products.


Software Product Knowledge:

Experienced in the business aspects and operations of software products; adept at managing product lifecycle and vision.


Preferred Attributes:
• Experience in prioritizing technical enhancements within a product roadmap.

• A dynamic and passionate leader who values relationships and performance.

• Familiarity with the Agile Manifesto principles and experience leading software development teams accordingly.

• A strong desire for personal and professional development, both individually and organizationally.

• Proven track record of driving projects to completion while striving for excellence.

• Innovative thinker with experience in Cloud PaaS (Microsoft Azure) and Azure DevOps (ADO) is a plus.

• Certification as a Scrum Master (CSM) or Scrum Professional (CSP) is preferred.

What We Offer:


As part of a Fortune 100 company, you will have the opportunity to advance your career on a global scale and engage with emerging technologies.

We foster an inclusive environment that encourages you to explore your interests, make a meaningful impact, and contribute to work that truly matters.

Learn more about our commitment to innovation and sustainability at Caterpillar.

Additional Information:


This position offers flexibility with a hybrid work environment.

We are an equal opportunity employer, welcoming applications from all qualified individuals, including minorities, women, veterans, and individuals with disabilities.



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